| PBRPC’s Area Agency on Aging
Program gathers and uses certain Personally Identifiable Information
and Personal Health Information. This notice explains what information
we collect, why we collect the information, how we use the information,
how we keep the information safe, and your rights as a client
of one of our programs.
What information do we collect?
The Aging program collects Personally Identifiable Information
such as names, addresses, phone numbers, dates of birth, emergency
contact names and phone numbers. It also collects Personal
Health Information such as medical conditions, medications,
and doctors’ names and phone numbers.
Why do we collect and use this information?
We collect Personally Identifiable Information and Personal
Health Information for three reasons: 1) to help determine
eligibility for programs and services, either through our
agency or another agency; to 2) to help arrange programs and
services, either through our agency or another agency; and
3) to satisfy reporting requirements for our funding agencies.
Our primary funding source is the Texas Health and Human Services
Commission.
What limits are there on the information we collect, maintain,
and make available to others?
In most cases we must get your permission before we collect,
maintain, and share any Personally Identifiable Information
and Personal Health Information. In most cases you must give
us authorization—either verbally or in writing—before
we can use your Personally Identifiable Information. In most
cases you must give us written permission before we can use
your Personal Health information. The major exception to these
policies occurs when we have reason to believe that an older
person, person with a disability, and/or child is being abused,
neglected or exploited. In such cases we are obligated to
make a referral to the Texas Department of Family and Protective
Services.
If you give us written permission to use your Personally
Identifiable Information and/or Personal Health Information,
you can limit our permission. For example, you can allow us
to release your information to only the individuals or entities
you specify, or you can allow us to release the information
to any individual or entity that might be able to help you.
What responsibilities do we have for protecting your Personally
Identifiable Information and Personal Health Information?
We are required by law to safeguard your Personally Identifiable
Information and Personal Health Information. We do this in
at least two ways:
- Share Personally Identifiable Information and Personal
Health Information only as you have authorized, with
people who have a need to know.
- Keep your records safe from people who don’t
have a need to know. For example, we keep our paper
records with Personally Identifiable Information and
Personal Health Information in locked cabinets and
offices. We use secure emails when sending personally
Identifiable Information and Personal Health Information.
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What rights do you have regarding our use of your Personally
Identifiable Information and Personal Health Information?
You have a right to review your Personally Identifiable Information
and Personal Health Information we have gathered and maintained.
If the Personally Identifiable Information and/or Personal
Health Information we have is not correct, you have the right
to correct any inaccurate information.
You have the right to more information about our privacy
policies. You also have a right to complain about our privacy
policies. For more information or to make a complaint, contact:
Permian Basin Regional Planning Commission
432-563-1061 (phone)
432-561-5671 (fax)
pbrpc@pbrpc.org
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